Effective Date: June 17, 2026
LAEM Holding LLC, doing business as Eleva Nutrition ("Eleva," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, share, and safeguard your information when you visit www.elevanutrition.com (the "Website"), purchase our products, subscribe to our communications, or otherwise interact with our Website and services.
By accessing or using our Website, you acknowledge that you have read and understand this Privacy Policy.
"Personal Information" means information that identifies, relates to, describes, or can reasonably be linked to an individual.
"Website" means www.elevanutrition.com and all related webpages, applications, features, and services operated by Eleva.
"Services" means products, content, communications, and other offerings provided by Eleva.
We may collect information you voluntarily provide, including:
Name
Email address
Phone number
Billing address
Shipping address
Payment information
Order history
Customer service communications
Information submitted through forms, promotions, surveys, reviews, or subscriptions
When you visit our Website, we may automatically collect:
IP address
Browser type and version
Device information
Operating system
Website activity and browsing behavior
Referral sources
Session information
Cookies and similar technologies
We may use your information to:
Process and fulfill orders
Provide customer support
Manage your account
Communicate regarding orders and purchases
Respond to inquiries
Improve our Website, products, and customer experience
Personalize content and advertising
Send marketing communications with your consent
Analyze Website performance and trends
Detect fraud and maintain security
Enforce our policies and agreements
Comply with legal obligations
If you subscribe to our emails, newsletters, promotions, or other communications, we may send information regarding:
New products
Promotions and special offers
Educational content
Company announcements
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.
Transactional communications related to orders and customer service will continue even if you opt out of marketing communications.
We may use cookies, pixels, tags, SDKs, server-side APIs, web beacons, and similar technologies to operate our Website, personalize your experience, analyze performance, and support marketing activities.
These technologies may be used to:
Remember your preferences
Keep items in your shopping cart
Analyze Website traffic
Measure advertising performance
Personalize content and advertisements
Detect fraud and security risks
Some technologies may be provided by third-party analytics, advertising, and commerce partners.
You may control non-essential cookies through your browser settings; however, disabling certain technologies may affect Website functionality.
We may work with third-party advertising networks, analytics providers, and technology partners to understand Website usage, improve our Services, personalize content, measure advertising performance, and provide targeted advertising where permitted by law.
These providers may include:
Google Analytics
Meta (Facebook and Instagram)
Shopify and Shopify-related services
Email marketing providers
Other analytics and advertising providers
These providers may collect information across different websites, devices, and services over time using cookies, pixels, tags, and similar technologies.
We do not control the privacy practices of these third parties and encourage you to review their privacy policies.
We do not sell your personal information for monetary compensation.
We may share your information with trusted service providers that help us operate our business, including:
Website hosting providers
Payment processors
Shipping carriers
Marketing service providers
Analytics providers
Customer support providers
Technology vendors
We may also disclose your information:
If required by law
To protect our rights, property, or safety
To investigate fraud or security concerns
To enforce our agreements
In connection with a merger, acquisition, financing, bankruptcy, reorganization, or sale of assets
If you submit reviews, testimonials, comments, photos, videos, or other content through our Website or social media channels, you understand that such information may become publicly available.
You are solely responsible for any content you submit.
By submitting such content, you grant Eleva a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, publish, distribute, and display such content for marketing, promotional, and business purposes.
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, security, or actions of third-party websites.
We do not control third-party tracking technologies and encourage you to review their privacy policies before providing any information.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
Your data may be stored through Shopify's data storage systems, databases, and applications. Shopify stores data on secure servers protected by industry-standard security measures.
Payment information is processed securely through Shopify and its payment partners in accordance with Payment Card Industry Data Security Standards (PCI-DSS).
Please review Shopify's Privacy Policy for additional information.
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of transmission over the Internet, electronic storage, or technology platform is completely secure.
Accordingly, we cannot guarantee absolute security and disclaim liability for unauthorized access, interception, alteration, loss, theft, disclosure, or destruction of information caused by events beyond our reasonable control.
We retain personal information only as long as necessary to:
Fulfill orders
Provide customer support
Meet legal and regulatory requirements
Resolve disputes
Enforce our agreements
When information is no longer necessary, we will securely delete, anonymize, or archive it as appropriate.
Depending on your location, you may have certain rights regarding your Personal Information, including the right to:
Access your information
Correct inaccurate information
Delete your information
Restrict certain processing activities
Opt out of targeted advertising
Request data portability
Residents of certain U.S. states may have additional rights under applicable privacy laws.
To exercise your rights, please contact us using the information provided below.
If your browser sends a Global Privacy Control (GPC) signal, we will process that signal, where required by law, as a request to opt out of activities that may be considered targeted advertising, sharing, or the sale of personal information.
Browser privacy controls may not function uniformly across all browsers, devices, or technologies.
Our Website is not intended for individuals under eighteen (18) years of age.
We do not knowingly collect personal information from anyone under thirteen (13) years of age.
If we become aware that we have collected such information, we will promptly delete it.
If you access our Website from outside the United States, please note that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
To the fullest extent permitted by law, LAEM Holding LLC d/b/a Eleva Nutrition shall not be liable for any indirect, incidental, consequential, exemplary, punitive, or special damages arising out of or related to the collection, use, disclosure, processing, storage, or security of personal information, including unauthorized access or disclosure beyond our reasonable control.
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to conflict of law principles.
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, operational needs, legal requirements, or regulatory obligations.
Changes become effective immediately upon posting unless otherwise stated.
Your continued use of the Website constitutes acceptance of any revised Privacy Policy.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
LAEM Holding LLC d/b/a Eleva Nutrition
5534 Saint Joe Road
Fort Wayne, IN 46835
This Privacy Policy should be read in conjunction with our Terms of Service, Return Policy, Shipping Policy, and Website Disclaimer, all of which are incorporated by reference and collectively govern your use of our Website, products, and services.
